Phone

Need a phone answer service?

Your phone rings and the caller wants to spend money with your business… But what impression is given when there is no answer; when the caller can never get hold of a real person; when their message isn’t returned; when your phone rings on and on and on; when your staff finally answer and sound like they’ve been interrupted from something else that was far more important?

Your business phone in the wrong hands is a weapon of mass destruction.

Do you struggle to keep up with phone calls? Are missed phone calls costing you money?

A missed call is a missed opportunity, but returning unqualified calls can be time consuming and unproductive.

Smart’s phone answering service is more than a call centre, more than a message service and more than a voicemail service. Your phone number will be answered as if we are your business. And we won’t just take a name and number, but can often answer caller queries immediately.

How much of your business comes through the phone? How many of those phone calls are converted to sales or bookings? What is a phone call worth to you if it’s answered well?

Get new business and keep your existing customers happy with Smarts real live professional telephone answering service:

  • your own phone number answered quickly
  • with your company name
  • by a real person
  • who will smile down the phone :
  • and knows enough about your business to handle the call – give product or service information or answer common questions
  • to qualify leads with a script
  • who can take bookings & orders, make appointments or take a message
  • then send the messages to you by text, phone, fax or email – whichever you’d prefer
  • make outbound calls on behalf of your company
  • and even do those follow-up calls you hate
  • record the callers details in a database we’ll provide for you
  • and ask how they heard about you so you’ll know what marketing is making your phone ring
  • then provide you with weekly or monthly reports – including call activity & lead source

Tell us about your business needs. You can tailor Smarts services to provide the best phone answering solution that works for you.

How does Smarts phone answering service work?

Smart has the systems and technology to answer your phone from our office.

Our communications technology links to your phone number, and that means your phone is answered as if we are your business.
Your customer’s phone call is as important to us as it is to you!

With Smart, you won’t find all kinds of hidden charges, disbursements and expenses which add up to a whole lot more than you thought and give you a heart attack when the bill arrives. The best thing is that Smart will agree a fee with you up-front that you can budget for.

Click here to read Smarts terms.

Here Is What Our Clients Say

At Smart we strongly believe that one of the best ways you can find out if Smart does what we say we’re going to do is by checking what our clients say about us.

You can click here to read comments from businesses that have benefited from Smarts phone services.

Here’s What To Do Now

If you would like to have a chat with a Smart representative regarding your phones then you can do any of the following:

  • Click here now to enquire about Smart services
  • Call us toll-free on 0800 86 99 86 (New Zealand) or 0064 6 872 6050 (Worldwide). (Please note: Our operating hours are 9am – 5pm New Zealand time. Outside of business hours please leave a detailed message and we will get back to you as soon as possible.)

Once we receive your enquiry, we will contact you within 24 hours to arrange a time to meet you to discuss your requirements. We appreciate the opportunity to assist you and look forward to speaking with you further.

P.S. The choice of whether you outsource your telephone answering to a call centre or to Smart is a crucial decision. Choose a professional company that has a record of delivering outstanding phone services that are cost effective, confidential and help put you (the business owner) in control.

Smart is a 100% Kiwi owned franchise with multiple franchises operating around the country. The Smart group has a wealth of business and office experience.

Click here now to register your interest in Smart services