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“Crowd-Sourcing” IBM to Cut 3/4 of its Permanent Staff by 2017?

Wednesday, April 28th, 2010
Multinational firms saddled with huge people costs are considering downsizing their permanent workforce and hiring sub-contractors on a scale never seen before according to Mish’s Global Economic Trend Analysis Blog. What is Crowd Sourcing? Crowd sourcing is the act of taking a job traditionally ... Read more

6 ways to take the guesswork out of your ad spending

Wednesday, April 21st, 2010
Make your marketing measure up Fed up with funneling cash into marketing that seems to cost more and to do less? How do you work out what ‘works’ and what doesn’t? You need to know the return on investment (ROI) of each marketing dollar you spend. Especially when technology means your ... Read more

Estimate your employee downtime

Friday, March 5th, 2010
Some sources estimate that up to 15% of the 40 hour week is unproductive downtime. Consider the following eight areas that could create employee downtime in your business; Jobs -all the jobs that must occur in your business to keep the business running but are non- billable – cleaning, repairs ... Read more

What is a phone call worth?

Friday, June 26th, 2009
It costs you money to advertise and make your phone ring. And when your phone rings it’ll cost you the business if the call isn’t answered by the right person.Your business phone in the wrong hands is a weapon of mass destruction. If anybody took $100 from your till you’d jump up and ... Read more

The 4 fastest ways to lose business over the phone

Thursday, June 25th, 2009
Is your phone making or costing you money? Money is tight. To capture your share of the available dollars you need quick phone answering, short hold times, no run around, no fobbing off from one person to another person and no one telling the caller they don’t know the answer. These are the top ... Read more

How does outsourcing save money?

Monday, April 27th, 2009
How can you save money by outsourcing your admin to Smart? Often the cost of outsourcing is less than employing someone to do your admin, training them and sitting them down in a fully equipped office—let alone paying them for leave time when they’re not there—so you’re already ahead.  If ... Read more