News

Phone

<< Older Entries

6 ways to take the guesswork out of your ad spending

Wednesday, April 21st, 2010
Make your marketing measure up Fed up with funneling cash into marketing that seems to cost more and to do less? How do you work out what ‘works’ and what doesn’t? You need to know the return on investment (ROI) of each marketing dollar you spend. Especially when technology means your ... Read more

New cell phone rule means business

Tuesday, October 27th, 2009
What mobile phone rule changes mean for your business Like it or not, come Sunday using a handheld mobile phone while driving will be an offence. Does your livelihood depend on being able to take phone calls? Tips for keeping both hands on the wheel, two eyes on the road & your business on ... Read more

Phone Answering Tips to Win Business

Friday, October 23rd, 2009
Improve your phone answering skills The way you answer your phone will form your customer’s first impression of your business. Everyone knows the phone should be answered before the third ring and your answer needs to be warm and enthusiastic. But what else will ensure that callers know ... Read more

Time Management Tips for Incoming Phone Calls

Friday, October 23rd, 2009
Tips to cut down the time you spend on the phone Incoming phone calls can eat up a lot of time and the interruptions can constantly pull you away from other tasks. But there are ways of handling incoming phone calls to cut down on the amount of time you burn up speaking on the phone. These phone ... Read more

What is a phone call worth?

Thursday, October 22nd, 2009
Telephone answering skills add value to your business Whatever you do to get prospective customers to call your business (advertising, website, mail, etc.), the last thing you want to do is lose them once they do call. And yet, the average business loses thousands of dollars per year due to office ... Read more

How You Answer the Phone Says a Great Deal About Your Business

Thursday, October 22nd, 2009
What your telephone answering tells callers Some consumers will phone many businesses before deciding to buy. Why? They’re not just fishing for the best price. They’ll keep on phoning until they get someone on the other end of the phone whose voice and phone manner makes them feel liked, who ... Read more